Live Chat & Email Support Agent- On Desk

What You Get:

• Real-time website chat and email ticket management
• Customer onboarding, FAQ handling, order issues, return processing
  

Industries Served:

• SaaS, eCommerce, Subscription Box Companies, Digital Products
  
  

Stat Insight:

Live chat leads to 48% increase in repeat customers (Forrester).

Why AssistantX: 

10-second response SLAs, CRM tool integration (Zendesk, Gorgias, Freshdesk), and instant customer support.

Designated Desk Model – Key Advantage:

Dedicated team desks for managing high-volume seasonal or peak-period orders.