Phone Support Agent (Inbound/Outbound) - On Desk

What You Get:

• Friendly, US-accent-trained voice reps
• 24/7 call answering
• Order taking, appointment setting, lead calling, and issue resolution
  

Industries Served:

• eCommerce, Healthcare, Real Estate, SaaS, Insurance
  

Stat Insight:

89% of customers are more likely to make another purchase after a positive customer service experience (Salesforce).

Why AssistantX:

We simulate U.S. call center environments. All calls are QA-monitored, and agents are performance-scored monthly.

Designated Desk Model – Key Advantage:

Manager-monitored calls to ensure SLA compliance and quality assurance.